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Support

Overmind offers a variety of support options for all users on both paid and free tiers. You should be able to find help using the resources linked below, regardless of how you use Overmind.

Contacting support​

Support Hours​

Community Support​

Community support is provided on a best-effort basis via our community Discord. There is no commitment to a specific response time.

Premium Support​

  • Critical » 24x7 hours
  • Major » 8 hours 4 am - 8 pm (GMT), Mon - Fri
  • Minor » 48 hours 4 am - 8 pm (GMT), Mon - Fri
  • General Guidance » 72 hours 4 am - 8 pm (GMT), Mon - Fri

Need further information?​

If you require any further information regarding our data policies please feel free to get in touch.